FAQs
Do you do outdoor photobooth events?
Yes, we love outdoor events! To ensure ideal lighting, equipment protection, and a seamless guest experience, all outdoor bookings require our 10x10ft canopy add-on. This guarantees proper setup, coverage from sun or weather, and a smooth photobooth experience from start to finish.
What if I need to cancel?
Cancellations made up to two weeks before the event are eligible for a 94% refund.
Cancellations made between two weeks and 48 hours prior receive a 50% refund.
Cancellations made within 48 hours of the event are non-refundable, as preparation and staffing have already been finalized.
What if I need to reschedule?
Reschedules requested more than two weeks before the event incur no fee.
Reschedules requested within two weeks of the event date incur a 30% rescheduling fee to accommodate staffing and scheduling adjustments.
Rescheduling within 48 hours of the event incurs a 50% rescheduling fee and is subject to availability.